The average attention span of a potential client is about eight seconds and it’s only getting shorter. That doesn’t leave much time to turn interest into conversions. Even when you’re away, there’s a chance someone may attempt to reach out to your business and if they are unable to successfully connect with a live representative, they may lose interest or worse, fall into the hands of a competitor.
As a solution, many businesses are adding chat boxes to their websites. But not all chat boxes are created equal. From auto-responses to 100-percent-live agents, there are many factors that must be considered before taking a plunge into the world of chat boxes.
Keep reading to see if Dagmar Marketing’s chat service will be the best solution for you.
Powerful Features Designed to Increase Leads
Chat boxes provided by Dagmar Marketing are powered by Apex and equipped with features that:
- Enable visitors to connect with your business via the Google Search & Maps App
- Incorporate SMS Text-to-Chat on your website and AdWords ads
- Capture lead information before visitors leave your site with Exit-Pop-Up
- Integrate with Facebook Messenger via convenient call-to-action buttons
The Benefits of Adding a Chat Box to Your Website
You may be wondering what the benefits of an online chat box are. Beyond increasing customer interactions, our chat service is highly effective and can positively impact your business in several ways, such as:
24/7 Live Chat Support
Never miss another lead again. Our chat service offers the around-the-clock support needed to create a thriving business that can benefit you and your customers alike.
Boost Conversion Rate
There’s a direct correlation between your response time and customer engagement. In fact, studies have shown that simply by adding a chat box to your website, you can increase your conversion rate by 45 percent or more. This is due to many factors, such as convenience, satisfying a customer’s need for acknowledgement, providing an indication of great customer service, and more.
Most customers are in search of a quick and simple way to reach out to a company. With virtually no wait time, our online chat support is easily accessible and puts the needs of your customers first by enabling them to speak with a live agent immediately. In addition, our live chat representative can connect a website user to your preferred department via phone. This is a great way to help maximize customer conversions.
An online chat box costs more than 50 percent less than phone calls, making them a more affordable and effective option for businesses of all sizes. In comparison to other chat services on the market like Engage (which can be very costly), our solution is modestly priced–starting at less than $25 per lead.
Give and Get The Support You Need
Making a decision that’s best for your business and your clients is a win-win. Chat support from Dagmar Marketing can make it easier for busy companies like yours to remain competitive by keeping up with the latest technological advances and providing exceptional customer service–even after the doors of your business have closed.
If you are an existing client, please speak with your project manager for more information.
Find out how our chat box support services can benefit your business:
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